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Important U.S. Citizen Services Information

Appointments & Locations

General Information
The American Citizen Services (ACS) Unit of U.S. Embassy Belmopan’s Consular Section provides a wide range of services to U.S. citizens visiting or residing in Belize. Please contact the consular Section at ACSBelize@state.gov.

Emergency Services – Assistance related to arrests, deaths, serious illness, or victim of crimes please call: +501-822-4011

Non-emergency Services – By appointment only.
Passport renewals: Monday and Thursday afternoons 1:00pm-3:00pm.
Notary services: Tuesday afternoon 1:00pm- 3:00pm
Consular Reports of Birth Abroad: by appointments only.

Passport pickup – Thursdays at 10:30am only

For emergencies, email: ACSBelize@state.gov

U.S. Embassy Belize
4 Floral Park Road
Belmopan, Belize
Telephone: (501) 822-4011

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.